Flowers Cambridge Heath Cookie Policy

Cookie Policy Overview

This Cookie Policy explains how Flowers Cambridge Heath uses cookies and similar technologies when you browse and shop on our website. By using our site, you acknowledge that cookies help us deliver a smoother and more personalised experience for Cambridge Heath customers ordering Flowers Cambridge Heath online. This policy describes what cookies are, which types we use, why we use them, and how you can manage your cookie preferences at any time.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device, remember certain information about your visit, and support features such as your shopping basket and preferences. Some cookies are set directly by the site you visit, while others may be set by third parties that provide services on that site.

Cookies can be either session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them. Flowers Cambridge Heath uses cookies to improve the reliability, security and convenience of the shopping experience for customers in Cambridge Heath and beyond.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the basic operation of the Flowers Cambridge Heath website. Without these cookies, key features will not function properly. For example, essential cookies may be used to remember items you place in your basket while you continue browsing, to maintain a secure connection during checkout, and to keep you logged into your account while you move between pages. These cookies do not store information that can be used for marketing purposes and cannot generally be switched off through our on-site tools, as they are required for the site to work.

Analytics Cookies

Analytics cookies help us understand how visitors use the Flowers Cambridge Heath website. They collect information such as which pages are visited, how long customers stay on each page, and which products are viewed most often. This information is aggregated and does not identify individual users. We use analytics cookies to improve the performance and design of the website, to spot problems, and to optimise the shopping experience for Cambridge Heath customers ordering flowers online. By understanding how the website is used, we can refine our product selection, layout and content to better meet customer needs.

Marketing Cookies

Marketing cookies are used to deliver content and offers that are more relevant to your interests. These cookies may remember that you have visited the Flowers Cambridge Heath website and may be used to show you tailored promotions or recommendations on other platforms. They can also help us measure the effectiveness of our advertising campaigns, for example by recording whether you visited our site after seeing a particular advert. Marketing cookies may be set by us or by carefully selected third parties providing advertising or social media services.

How Cookies Enhance Your Shopping Experience

Cookies enable us to provide a smoother, more convenient and more personal online flower shopping experience. They allow the website to remember your preferences, such as your chosen delivery date, recently viewed bouquets and your preferred currency or region. For Cambridge Heath customers in particular, cookies help streamline the ordering of Flowers Cambridge Heath arrangements for local delivery, supporting features like address lookup, delivery slot selection and checkout security.

By using cookies, we can also improve the reliability and speed of the website, ensure that pages load efficiently, and reduce the likelihood of errors during the ordering process. This helps ensure that your flower orders are placed quickly, accurately and securely.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. When you first visit the Flowers Cambridge Heath website, you may be presented with a cookie banner or settings panel that allows you to accept or reject certain categories of cookies, such as analytics and marketing cookies. Essential cookies, which are required for the operation of the website, cannot usually be disabled through this tool.

Most web browsers also allow you to manage cookies through their settings. You can usually configure your browser to block all cookies, accept only certain types of cookies, or delete existing cookies. The method for managing cookies varies by browser, so you should refer to the help section or support resources of your browser for detailed instructions.

Please note that if you choose to disable or block some cookies, certain features of the Flowers Cambridge Heath website may not function correctly. For example, you may not be able to add items to your basket, complete a purchase, or save your delivery details. Adjusting your preferences should therefore be done with an understanding of how it may affect your overall shopping experience.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, applicable law or our business practices. Any updates will be posted on this page and will apply from the date of publication. We encourage you to review this policy periodically to stay informed about how cookies are used to support your experience when ordering Flowers Cambridge Heath online.